Introduction
Miller Environmental Group (“MEG,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy.
This Privacy Policy describes how we collect, use, maintain, protect, and disclose information collected from or about users of our website, including all websites, landing pages, applications, services, and online platforms operated by Miller Environmental Group where this Privacy Policy is posted or referenced (collectively, the “Website”).
This Privacy Policy applies to information we collect:
- Through this Website, regardless of the device used to access it.
- Through online forms, quote requests, contact requests, employment inquiries, and other information you voluntarily submit through our Website.
- Through email and other electronic communications between you and Miller Environmental Group through this Website.
- When you interact with our advertising, content, or applications on third-party websites that reference this Privacy Policy.
This Privacy Policy does not apply to information collected:
- Offline or through any other means not specifically covered by this Privacy Policy.
- By third-party websites, applications, or services that may be linked from our Website but maintain their own privacy policies.
Please read this Privacy Policy carefully. By using our Website or submitting information through it, you acknowledge and agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
We may update this Privacy Policy periodically. Your continued use of the Website following the posting of changes constitutes your acceptance of those changes.
Children’s Privacy
Our Website is intended for business users and individuals seeking information about our environmental services. It is not directed toward children under the age of 18.
No individual under the age of 18 should provide personal information through this Website. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take reasonable steps to delete such information.
If you believe a child has provided personal information through our Website, please contact us using the contact information provided at the end of this Privacy Policy.
Residents of certain states may have additional privacy rights for minors. Please refer to the “Your State Privacy Rights” section below for additional information.
Information We Collect
Depending on how you interact with our Website, we may collect various categories of information, including:
Personal Information
Information that identifies you or could reasonably be used to identify you, including:
- Name
- Company name
- Email address
- Telephone number
- Mailing address
- Job title
- Information submitted through contact forms
- Information submitted through quote requests
- Employment application information
- Any additional information you voluntarily provide when communicating with us
Technical Information
As you navigate our Website, certain technical information may be collected automatically, including:
- Internet Protocol (IP) address
- Browser type and version
- Operating system
- Device information
- Internet service provider
- Referring website
- Pages visited
- Date and time of visits
- Session duration
- Clickstream data
- Website usage statistics
- Other diagnostic and performance information
How We Collect Information
We collect information in several ways, including:
Information You Provide Directly
You may voluntarily provide information when you:
- Complete a contact form
- Request a quote or proposal
- Request environmental services
- Submit an employment application
- Subscribe to newsletters or marketing communications
- Communicate with us via email or other online channels
Information Collected Automatically
As you browse our Website, we and certain third-party service providers may automatically collect information through technologies including:
- Cookies
- Web beacons
- Tracking pixels
- Server logs
- Browser storage technologies
- Analytics platforms
- Similar technologies designed to improve website functionality, performance, security, and user experience
This information helps us better understand how visitors use our Website, improve performance, measure marketing effectiveness, diagnose technical issues, and maintain the security and integrity of our online services.
Information You Provide
Information collected through our Website may include:
- Information submitted through online forms.
- Requests for environmental services.
- Quote requests.
- Employment inquiries.
- Customer support requests.
- Records of communications with Miller Environmental Group.
- Information you provide when reporting technical issues or requesting assistance.
- Responses to surveys or questionnaires that we may occasionally provide.
- Search queries entered into Website search functionality, where applicable.
Information We Collect Through Automatic Data Collection Technologies
As you navigate and interact with our Website, we may use automatic data collection technologies to gather certain information about your device, browsing activities, and usage patterns, including:
- Details regarding your visits to our Website, including traffic data, location information, log files, referring websites, pages visited, and other communication data.
- Information about your computer, mobile device, browser, operating system, internet connection, and Internet Protocol (IP) address.
- Information regarding how visitors interact with our Website, including navigation paths, page response times, clicks, scrolling activity, and session duration.
These technologies help us understand how visitors use our Website, improve Website performance, enhance security, troubleshoot technical issues, measure the effectiveness of our marketing efforts, and provide a better overall user experience.
The information collected automatically may include statistical or aggregated information that does not directly identify you. However, in certain circumstances, this information may be associated with personal information you voluntarily provide to us.
Automatic Data Collection Technologies
The technologies used on our Website may include:
Cookies
Cookies are small text files placed on your device that allow our Website to recognize your browser, remember preferences, improve functionality, analyze Website performance, and enhance your browsing experience.
You may choose to configure your browser to refuse some or all cookies. Please note that disabling certain cookies may affect the functionality of portions of the Website.
Web Beacons and Tracking Pixels
Our Website may utilize web beacons, tracking pixels, pixel tags, clear GIFs, and similar technologies to better understand visitor activity, improve Website performance, measure advertising effectiveness, and support marketing initiatives.
These technologies may collect information regarding your interaction with our Website, including pages viewed, advertisements clicked, referral sources, and general Website usage.
Analytics Technologies
We may utilize analytics providers to better understand how visitors use our Website. These technologies help us evaluate Website traffic, user engagement, popular content, and overall Website performance.
Analytics technologies may collect information including:
- Browser type
- Device type
- Operating system
- IP address
- General geographic location
- Pages visited
- Time spent on pages
- Referring websites
- Website interactions
Advertising and Marketing Technologies
Our Website may utilize advertising, remarketing, and conversion tracking technologies provided by third-party service providers.
These technologies may collect information regarding your interaction with our Website in order to:
- Measure advertising performance
- Improve marketing campaigns
- Better understand visitor interests
- Deliver more relevant advertising across participating platforms
Depending on the services utilized by Miller Environmental Group, these providers may include advertising networks, analytics providers, social media platforms, customer relationship management platforms, or other marketing technology providers.
Third-Party Service Providers
To help operate our Website and support our business operations, Miller Environmental Group may work with trusted third-party providers that assist with services such as:
- Website hosting
- Website security
- Website analytics
- Advertising and remarketing
- Customer relationship management (CRM)
- Lead management
- Form submissions
- Call tracking
- Mapping services
- Video hosting
- Spam prevention
- Website optimization
These service providers may receive technical information necessary to perform services on our behalf, subject to their own privacy practices and applicable contractual obligations.
Miller Environmental Group does not control how independent third-party providers collect or process information once it has been received under their own privacy policies.
How We Use Your Information
We may use information collected through our Website for a variety of legitimate business purposes, including to:
- Present our Website and its contents to visitors.
- Respond to inquiries and requests for information.
- Provide requested environmental services.
- Process quote requests and service inquiries.
- Respond to customer support requests.
- Improve the functionality, security, and performance of our Website.
- Analyze Website traffic and visitor engagement.
- Improve our products, services, and customer experience.
- Administer surveys, promotions, or other Website features where applicable.
- Send newsletters, marketing communications, or service-related information where permitted by law.
- Notify visitors of changes to our Website, services, or policies.
- Maintain the security and integrity of our systems.
- Detect, investigate, and prevent fraud or unauthorized activity.
- Comply with legal obligations and regulatory requirements.
- Protect the rights, property, and safety of Miller Environmental Group, our customers, and others.
- Carry out any other purpose disclosed at the time information is collected or with your consent.
Marketing Communications
If you choose to provide your contact information, Miller Environmental Group may send you communications regarding our services, industry updates, company news, newsletters, or other information we believe may be of interest.
You may opt out of receiving marketing communications at any time by following the unsubscribe instructions included within our emails or by contacting us directly.
Please note that even if you opt out of marketing communications, we may continue to send important administrative or service-related communications regarding inquiries, projects, transactions, or other business matters.
Disclosure of Your Information
Miller Environmental Group does not sell your personal information for monetary compensation.
We may disclose information that we collect or that you voluntarily provide as described in this Privacy Policy under the following circumstances:
Service Providers
We may share information with trusted third-party vendors, contractors, consultants, and service providers who assist us in operating our Website and conducting our business. These providers may perform services including, but not limited to:
- Website hosting
- Website maintenance
- Customer relationship management (CRM)
- Marketing automation
- Analytics and reporting
- Advertising services
- Call tracking
- Spam prevention
- Technical support
- Payment processing, where applicable
These providers are authorized to use information only as necessary to perform services on our behalf or as otherwise permitted by applicable law.
Affiliates and Business Operations
We may disclose information to our affiliated companies, subsidiaries, business units, or successor organizations when reasonably necessary to support our business operations or provide requested services.
Business Transfers
If Miller Environmental Group undergoes a merger, acquisition, corporate restructuring, asset sale, bankruptcy proceeding, or similar business transaction, information collected through our Website may be transferred as part of that transaction.
Legal Compliance
We may disclose information when we believe such disclosure is necessary or appropriate to:
- Comply with applicable laws, regulations, court orders, or legal processes.
- Respond to lawful requests from government agencies or law enforcement.
- Enforce our agreements, policies, or Website terms.
- Protect the rights, property, safety, or security of Miller Environmental Group, our employees, customers, or the public.
- Detect, investigate, or prevent fraud, cyber threats, or unauthorized activity.
With Your Consent
We may disclose your information for any additional purpose when you direct us to do so or otherwise provide your consent.
Third-Party Websites
Our Website may contain links to third-party websites, applications, social media platforms, or external services for your convenience.
These third-party websites operate independently from Miller Environmental Group and maintain their own privacy policies and practices. We encourage you to review the privacy policies of any third-party websites you visit.
Miller Environmental Group is not responsible for the privacy practices, security, or content of third-party websites.
Choices About How We Use Your Information
We strive to provide visitors with meaningful choices regarding the information collected through our Website.
Cookies and Tracking Technologies
Most web browsers allow you to modify your browser settings to refuse some or all cookies or to notify you when cookies are being placed on your device.
Please note that disabling certain cookies or tracking technologies may affect the availability or functionality of portions of our Website.
Marketing Communications
If you no longer wish to receive promotional emails from Miller Environmental Group, you may unsubscribe using the link included in our marketing emails or contact us directly using the information provided at the end of this Privacy Policy.
Please note that we may continue sending administrative communications regarding active projects, requested services, invoices, appointments, or other business-related matters.
Interest-Based Advertising
Certain third-party advertising providers may collect information regarding your interactions with our Website to provide advertising that may be more relevant to your interests.
These providers may offer their own methods for opting out of personalized advertising. Miller Environmental Group does not control these third-party opt-out mechanisms.
Global Privacy Controls
Certain browsers support privacy preference signals, including Global Privacy Control (GPC).
Where required by applicable law, Miller Environmental Group will make reasonable efforts to recognize and honor qualifying browser-based privacy preference signals.
Accessing, Updating, or Deleting Your Information
You may contact Miller Environmental Group to request access to, update, or delete certain personal information you have previously submitted through our Website.
We may retain certain information as necessary to:
- Complete requested services.
- Comply with legal obligations.
- Resolve disputes.
- Enforce our agreements.
- Maintain business records where required by law.
We may request additional information to verify your identity before responding to certain requests.
Your State Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.
Depending on your state of residence, you may have the right to:
- Confirm whether we process your personal information.
- Request access to personal information we maintain about you.
- Request correction of inaccurate personal information.
- Request deletion of certain personal information.
- Obtain a portable copy of certain personal information.
- Opt out of certain forms of targeted advertising.
- Opt out of certain profiling activities.
- Opt out of certain disclosures of personal information where applicable.
- Appeal certain privacy-related decisions where required by law.
The availability and scope of these rights may vary depending upon your state of residence and applicable law.
To exercise applicable privacy rights, please contact Miller Environmental Group using the contact information provided at the end of this Privacy Policy.
Nevada Residents
Nevada residents may have certain rights regarding the sale of personal information under Nevada law.
Although Miller Environmental Group does not currently sell personal information for monetary compensation, Nevada residents may submit requests regarding applicable privacy rights using the contact information below.
California Residents
California residents may have additional rights under applicable California privacy laws, including rights regarding access, deletion, correction, and certain uses or disclosures of personal information.
Where required by applicable law, Miller Environmental Group will honor verified consumer requests in accordance with those legal requirements.
Additional information regarding California privacy rights may be requested by contacting us directly.
General Information (Data Security, Accessibility, Etc.)
Miller Environmental Group maintains administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
These safeguards include commercially reasonable security measures appropriate to the nature of the information collected and the services provided.
While we strive to protect personal information, no method of transmitting information over the Internet or storing electronic information is completely secure. Accordingly, we cannot guarantee absolute security.
Users are responsible for maintaining the confidentiality of any credentials they may use to access secure portions of our Website, if applicable.
How We Retain Your Information
Miller Environmental Group retains personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing requested services, operating our Website, maintaining business records, complying with legal obligations, resolving disputes, protecting our legal rights, and enforcing our agreements.
When personal information is no longer required for these purposes, we will take reasonable steps to securely delete, destroy, anonymize, or otherwise dispose of the information in accordance with applicable laws and our record retention practices.
Retention periods may vary depending on the nature of the information, the purpose for which it was collected, contractual obligations, and applicable legal or regulatory requirements.
Data Security
Protecting your information is important to Miller Environmental Group.
We maintain commercially reasonable administrative, technical, and physical safeguards designed to help protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.
While we take reasonable measures to protect the information entrusted to us, no method of transmitting information over the Internet or electronically storing information can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of any information transmitted through our Website.
You are responsible for maintaining the confidentiality of any account credentials or passwords used to access restricted portions of our Website, if applicable.
Changes to This Privacy Policy
Miller Environmental Group reserves the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, technologies, legal requirements, or other operational needs.
When material changes are made, we will update the Effective Date displayed at the beginning of this Privacy Policy. Continued use of the Website following the posting of changes constitutes your acceptance of the revised Privacy Policy.
We encourage visitors to review this Privacy Policy periodically to remain informed about how we collect, use, and protect information.
Third-Party Services
Our Website may utilize third-party products and services to improve functionality, security, communications, analytics, advertising, and customer experience.
These services may include, but are not limited to:
- Website hosting providers
- Analytics providers
- Advertising and remarketing platforms
- Customer relationship management (CRM) systems
- Call tracking providers
- Spam prevention services
- Mapping services
- Video hosting platforms
- Website optimization services
- Other technology vendors supporting Website operations
These providers operate under their own privacy policies and terms of service. Miller Environmental Group encourages users to review those policies where appropriate.
Accessibility
Miller Environmental Group is committed to providing a Website that is accessible to the widest possible audience.
We continually strive to improve the accessibility and usability of our Website and welcome feedback regarding accessibility concerns or recommendations for improvement.
If you experience difficulty accessing any portion of our Website, please contact us using the information provided below.
Terms & Conditions
Your use of this Website is also governed by our Terms & Conditions.
We encourage you to review those Terms & Conditions, which establish the rules, disclaimers, and limitations governing use of this Website and our online services.
Your Consent
By accessing or using the Miller Environmental Group Website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of information as described herein, subject to applicable law.
Where required by law, additional consent mechanisms or privacy choices may be presented to you regarding certain technologies or data processing activities.
Contact Us
If you have any questions regarding this Privacy Policy, our privacy practices, or would like to exercise any applicable privacy rights, please contact us.
Miller Environmental Group, Inc.
Website: https://millerenvironmentalgroup.com
Email: info@millerenv.com
Phone: 1-(800)-394-8606
Mailing Address:
Miller Environmental Group, Inc.
538 Edwards Avenue
Calverton, NY 11933
United States